Refund policy


You can end Advertisements online by using the account management option or by e-mailing No refunds are available for any cancelled Advertisement.

To avoid being charged recurring monthly advertising fees, where such fees have been agreed in advance with the Company, the Company must receive your cancellation notice before the first day of the month or one week in advance of your advert expiring. This shall not apply to Advertisements that are purchased for a period longer than one month.

All fees are non-refundable and non-transferable. The Company operates a strict no refund policy. The Advertisements of Customers who cancel their membership, or fail to make a proper prepayment, may be removed at any time in our absolute discretion.

For further information please read our full terms & conditions or call 020 8432 6094